MORE TO LIFE follows these privacy principles both online and offline in the collection, use, sharing and security of customer information.

• Provides you NOTICE of our customer information practices.
• Gives you CHOICES about how your data may be used for marketing purposes.
• Provides you the opportunity to UPDATE or CORRECT your personal information.
• Uses information SECURITY safeguards.
• Limits the SHARING of your information.
• Commits to COMPLYING with applicable privacy requirements.
• Provides you with means to CONTACT US about privacy-related issues.

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable RSA privacy laws and our own internal standards and best practices.


MORE TO LIFE PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for MORE TO LIFE in occasions or events where your personal information is collected by, or on behalf of, MORE TO LIFE. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through MORE TO LIFE’s web site. Our Web site contains links to other sites operated by third parties, including but not limited to third-party sites that display MORE TO LIFE trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

Privacy Policy FAQs:


WHAT INFORMATION DOES MORE TO LIFE COLLECT FROM ME?

We may collect personal information such as:

• Your contact information (name, mailing address, phone number, e-mail address).

WHEN DOES MORE TO LIFE COLLECT INFORMATION FROM ME?

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:

• Set up an account online
• Purchase products or services
• Schedule delivery or installation
• Join a loyalty program
• Participate in a sweepstakes, promotion or survey
• Contact us with a question or concern
• Participate in other activities with MORE TO LIFE

When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.

HOW IS MY INFORMATION USED?

We use the information you provide in order to:

• Fulfill requests for products, services or information
• Administer loyalty programs
• Provide customer services
• Administer sweepstakes, promotions or surveys
• Offer new products and services
• Improve the effectiveness of our Web site, our marketing endeavors and our services and offers
• Conduct research and analysis
• Send marketing communications
• Perform other business activities

WHAT INFORMATION IS PROVIDED TO MORE TO LIFE FROM OTHERS?

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided.

Information From Third Parties

MORE TO LIFE obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers.

DOES MORE TO LIFE SHARE MY PERSONAL INFORMATION WITH OTHERS?

MORE TO LIFE does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

• Fulfilling our customers' orders
• Sending MORE TO LIFE marketing communications
• Delivering packages
• Scheduling and performing installations
• Servicing products
• Maintaining our loyalty program
• Fulfilling subscription services
• Conducting research, analysis or administering surveys
• Sending regular mail and e-mail on behalf of MORE TO LIFE
• Processing credit card payments

The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?

MORE TO LIFE is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from MORE TO LIFE.

To opt-out of or opt-in to receiving marketing communications from MORE TO LIFE, please take one of the following actions:

1) Follow the directions on a marketing e-mail or direct mail marketing communication from us.

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

MORE TO LIFE will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:

• 10 business days for e-mails
• 30 days for phone calls
• 6 weeks for direct mail

Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.

HOW DOES MORE TO LIFE SECURE MY PERSONAL INFORMATION?

Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. MORE TO LIFE cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.


DOES MORE TO LIFE COLLECT INFORMATION FROM CHILDREN?

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.


WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1)Send a communication to: moretolife@telkomsa.net

WILL THIS PRIVACY POLICY CHANGE?

Because MORE TO LIFE will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are certain changes or additions to this Privacy Policy, we will post these changes here or in other formats for you to review. If we change our information practives or our Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or share in that new manner.

Last Revision Date: Feb 04 2008